$50 Repair Policy
Our first priority at DIYRE is to see your DIY project succeed. That's why try to make the best step-by-step guides and offer email support. However, sometimes even the best of us get stuck. That's where our $50 Repair Service comes in.
The Repair Process
After you've done your best to build and troubleshoot your kit:
- Purchase the $50 Repair Service
- We will respond with instructions for returning your kit to us.
- We will fix up your kit and send it back to you in working order within 3 weeks.
Supported Kits Only
We can only repair kits that we at DIYRE designed and support. Look for the the "Supported" check box on the product page.
We encourage international customers to use one of our local repair partners instead of returning the kit to us. By using a local repair person you will save significantly on shipping and customs. Please see our list of International Repair Techs.
We warranty our repair work for one year after the repair. This doesn't cover any damage or malfunctions not related to the original repair.
We reserve the right to refuse repair for any kit. We've never done this, but we put it here just in case.