Common questions and support documentation

• Returns Process
• International Shipping Duties
• Shipping FAQ
• Last Ditch Repair Policy
• Missing or Damaged Parts
• When Will Kits Be Back in Stock?

• Cleaning Up Solder Joints
• General Troubleshooting Tips
• OLA5 No Signal
• LEDs not lighting or turning off after a few seconds
• Colour Palette mkII No Signal
• OLA5 Not Compressing
• EQP5 No Signal
• 500-series Module Troubleshooting
• EQP5 Not Passing Unity Gain
• Modifying the Limit Ratio

Browse all articles